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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-03-24

Still waiting on my order

"I only received part of my order. I still haven't received my largest purchase from them."

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Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-24

Great shipping to Alaska

"It’s hard to find companies they will ship tires to Alaska but J&P Cycles. "


Verified
5/5

2022-03-24

Another Great purchase

"Every time I purchase from JP Cycle I know I will get what I ordered and it will come when they say it will. Even in these times of delivery drivers being hard to find. Things still come on time and in good condition.
Thank you JP Cycle
"

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Verified
3/5

2022-03-24

Never shipped

"The item I ordered never shipped. I was never given an update as to what caused the failure "

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Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-24

The customer service was outstanding!

"We ordered a part that we thought was compatible with our HD, but my husband read it wrong. We were able to return the shipment with no issues. "

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Verified
5/5

2022-03-24

These guys are easy to deal with they know their s*** and they'll go out of the way to help you

"They know what they're doing they make it quick and easy to get what you need and answer any questions you may have they know what they're doing
"

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Verified
5/5

2022-03-24

Great site

"So smooth .love. JP CYCLES"

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Verified
1/5

2022-03-24

Su cks

"Order apart a month ago still don’t have it "

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Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-24

Battery Replacement

"Everything went great. Good price, good service, and fast shipping. A+"

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Verified
5/5

2022-03-23

Excellent

"They never disappoint. On time "

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Verified
5/5

2022-03-23

Fast shipping, and great service

"Ordered a set of tires and inner tubes from J&P for my bike because of the great prices they had. They shipped it out within days and I got it in about a week..and I live in Guam! I also ordered a air filter and after the first one had issues they corrected the problem and sent out another one. "

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Verified
5/5

2022-03-23

Good price and quick delivery

"Ordered tires for my motorcycle. Both priced great and shipping quickly. Not old inventory either . Manufactured only 3 months ago based off date code on tire. "

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Verified
5/5

2022-03-23

Always Quality

"Product is always as described and in time.. "

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Verified
2/5

2022-03-23

Long wait

"Said item was in stock, when I called about long wait was told it would still be another month till it shipped. Not good service."

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Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-23

Awesome service

"Requested part, found, bough ,awaiting delivery "

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