"Very fast and efficient service is to be had from this store. Very pleasant and professional at all times"
"did not get complete order yet ordered it first week of march "
"Ordered red Taylor plug wires, black delivered. "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I called about the cap and nut set I bought. It didn't fit my bike because the thread pitch was slightly off.
The representative was very professional, understanding and knowledgeable. He immediately sent me out a replacement part and I received it in record time."
"Have been dealing with them for almost 13 years now and never had a bad experience. Will hopefully do business with them for another 13. "
"Good job nice timely delivery "
"Quick and easy to buy tires for my motorcycle "
"Great place to get my motorcycle stuff and more "
"I ordered my parts three weeks ago, I received most of them. I called to find out about the other parts, they said that the parts were not in stock & didn't know when they would be in. "
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I screwed up my order but your people helped me get it straight"
"It took 3 months to receive my TC3 and cams kit. The Seller was gracious but could not explain why to extreme delay. Also, the kit did not come with lifter/tappit block gaskets. Why not? Now I'll have to order them separately and wait how many weeks for delivery? "
“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.
”
"Consistent, great value, fast delivery. My first choice for aftermarket parts."
"Great people never had a problem"
"Excellent and I’d recommend to anyone "
"Always good service but living in Australia the freight cost is high for such a small package "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”