"Outstanding service as always! Could not aak for more. JG"
"Have done business in the past and will do future business here. The highway pegs are just as described and the shipping is lightening fast!"
"GREAT...just Great.....like everything else I've bought from them :)"
"Fast shipping, no issues. Thanks!"
"A large part of our wedding plans included our Harley to be in the ceremony along with the brothers and all their bikes. I needed a set of tires badly and my brother needed one so I ordered 3 of them and paid extra shipping to get them there in plenty of time. Needless to say they didn't get there on time, my brothers came a day late and I had to go 2.5 hours to dallas rent a Harley, yeah rented a Harley when i got a new one sitting there to make her wedding how she wanted. So, no I'm not happy with the situation."
"every thing arrived when UPS said it would and all was intack in the package. You will be receiving more of my business
Thanks
Dave"
"Rachael cut me off from chat before I had chance to type my response then when I got stuck with her a second time & confronted her she denied doing it & was nasty about it...wish I hadn't gotten the gold membership since I will likely look ELSEWHERE for whatever we might need in the future
Yesterday, we discovered in the speaker pkg that was ordered the instructions said to use the shims in fig 4-3 & 4-4 there were none, not even referenced on the parts list. Was told to call 800 numbers , there were 2 & no one is available. Shims that were refenced in instructions need to be sent out & here by Fri, June 26th or it will be coming back for refund. As a gold member we shouldn't have to be doing all the phone calling for missing parts...that should have been checked before you shipped it out."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Was exactly what i expected and quick to be delivered."
"good experience with J&P fast shipping nice coloboration
thanks J&P Cycle staff
Eric"
"I put the radiator shield on my Kawasaki Vulcan and it looks SWEET! Thanks for making this easy, I could have purchased to wrong one but your method of identifying the parts that fix your bike is perfection. The tank/seat cover works great to keep my bike seat cool on hot sunny days."
"I only received half of my order. Its been 5days since I called to report the issue and cannot get a response or straight answer about fixing the issue. I haven't had an issue with previous orders but I continue to get the run around each time I call customer service. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Great Price and Great Service, would buy again."
"Very satisfied with the quick & correct service we received from J&P cycles. We did not have any problems with the service.
"
"Fast delivery and great company! "
"GOT IT ALL IN TIME LOOKS GREAT AND A GOOD PRICE I WILL DEAL WITH J&P CYCES AGAIN THANKS
"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”