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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
3/5

2015-06-19

"Received item as specified"


Verified
5/5

2015-06-19

"Good service, good selection..."


Verified
2/5

2015-06-19

"They have no estimate of when they will receive the ordered item from their supplier for the throttle cable I ordered. Not directly their fault but I'm not pleased by that delay."


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-19

"Items arrived promptly in good packaging. I will shop again at J&P "


Verified
5/5

2015-06-19

"Great experience! My stuff got to me from halfway across the world much quicker than I expected. "


Verified
2/5

2015-06-19

"they sent an email saying that they had no expected delivery date. in the email it stated to reply within 48 hours to the email if I want to cancel the order. so I replied stating that I want my order canceled. within A couple days I got another email stating that my pipes had shipped, even though I had canceled the order. since I had already ordered pipes from another company I had to email them again and tell them I had cancelled the order. they did reverse the order and call the shipment back and credit my money. they did correct the problem but with a lot of hassle."


Verified
5/5

2015-06-19

"The part I ordered doesn't fit. My fault. Ordered wrong part. Sending part back tommorow. Returns look really easy.

Thanks
"


Verified
5/5

2015-06-19

"It was good and on time, parts where easy to find, definitely enjoy browsing the sight
"


Verified
5/5

2015-06-19

"I'd def order again....great experience"


Verified
5/5

2015-06-19

"Quick delivery, product match was dead on."


Verified
5/5

2015-06-19

"So far so good.Lights are bright and easy to install."


Verified
5/5

2015-06-19

"Awesome!!! Thank you so much for speedy service and quick delivery!!!!!!"


Verified
5/5

2015-06-19

"provided good service and price."


Verified
5/5

2015-06-19

"everything came in that i ordered and pretty quick tks"


Verified
5/5

2015-06-19

"Excellent windshield, and fast shipping
"