"Got what I ordered and got it in a timely fashion "
"Quick, concise & to the point. Friendly. "
"As advertised with fast delivery. Will buy from again"
"My order arrived complete"
"Excellent service very promt. Best website around. Easy check out "
"before I placed my order I called your store by phone to make sure I had the right part numbers. I talked to one of the girls who was very helpful and very polite to me. than I had a tech question, he gave me the tech number I called and again got a very helpful and polite guy. he was knowable and pleasant to talk to. and answered my question. its nice to deal with a company like this.
"
"received the exact Michelin motorcycle tires that I wanted and delivered quickly, can't wait to start riding with them"
"Part was easy to look up and order. Delivery time was excellent. My only complaint was the packing was large for a small part. I recycled :)"
"Good everything is ok thank you"
"received my order in a very timely matter very pleased.I have always had a good experience with J&P Cycles"
"Everything was perfect except the day after we ordered we received our anniversary discount email. But other than than service was great :)"
"Great service and friendly people. Orders are prompted making last minute needs doable!!! "
"Everything was great, the product selection, online chat assistance, delivery and product quality"
"I ordered enough motorcycle sparkplugs to provide me with two spare sets. J&P sent me a set right away and put the others on back order. I received the others about a week later. To me, that was excellent customer service. The back order was filled faster than some companies fill their initial orders. Thanks, I recommend you."
"I found it to be a very untrustworthy company Their customer service was non-existent. I will not do business with them again."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”