"Nice web site, quick service and items were more heavy duty then I expected. Thanks, Joe"
"You Folks are just Great ordering was easy and shipments was very quick. I have 2 more people going to order off of you T-shirts and stuff Thank you very much keep up the Great work "
"Fast and correct parts at a great price."
"I have never had a problem."
"the shipping was fast the only thing I didn't like was that they split my order in which I had to pay an extra shipping cost other than that I'll be ordering again"
"I ordered two seperate clutch cables for my 76 flh 6" over stock length. They were not the correct fit. I was looking at the catalog photo for reference hoping what I saw would be what I would get. Is it possible to see an actual part or are all the photos in your catalog generic?"
"They always do a great job. I'll shop nowhere else. Thank You and keep up the Great Work."
"Great fit exactly as described. Prompt delivery "
"My order was just perfect and delivered in a timely manner."
"Quick delivery of a great product.
Thanks!"
"Great shopping experience"
"Fast and lots of selection! "
"Fast shipping and great products. Thank you!"
"I was very please don't with the product I ordered, thank you "
"it was awesome delivery was on time everything was packaged very nice I'm very happy with yourservice thank you"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”