"Great service! Will always come back to JP!"
"Yes I was quite pleased with the service. Thank you.."
"They don't communicate as to when the stuff is going to ship. Long wait times and no service."
"Great customer service! Will definitely become a return customer. "
"Great product fast shipping "
"My order was received within a week of ordering. Just like the techs said the numerous times I called before ordering, the pipes went on with ease as did the new grips I ordered as well. Thank you J&P"
"All items purchased were exactly what I ordered and fit .Arrived very quickly."
"I received my tire a day earlier than I had anticipated. It was also very nice to see that they included a return label just in case it was the wrong one."
"Verry satisfied... Got there faster then I thought it would "
"delivered quickly,considering it had to travel from the united states to new zealand.Packaged very well."
"I have had pretty good experiences in the past, but I have not even received my Gold Membership yet! And I'm ready to order things. I hope this is not how things are now!!"
“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Ordered a sealed battery for my old superglide.It was delived quickly.It was well charged and fired up my bike with no problems! Thank you!"
"ONE LIGHT IS A LITTLE DULL NEXT TO THE CLEAR OTHER.... DIDNT WANT TO WAIT TO SEND IT BACK SO I GUESS I'LL DEAL WITH IT."
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100% satisfaction, 0% negative results
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"We got the order quickly but I did not receive a email stating that it had been shipped with a shipping number . I had to look for the order and that told me it shipped . But wasn't able to track it, other than that everything was good . Thanks "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”