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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-05-26

"J&p has never disappointed me. I've spent thousands there. Good business principles and great products with helpful staff. I shop here first. "


Verified
5/5

2015-05-26

"Quick shipping, great gear"


Verified
5/5

2015-05-26

"Received items in excellent condition, and they fit perfectly."


Verified
5/5

2015-05-26

"Very good thank you. Am very happy"


Verified
5/5

2015-05-26

"Came quickly and worked great "


Verified
5/5

2015-05-26

"Part was pug and play! worked just fine!"


Verified
2/5

2015-05-26

"My order took more than 10 days to process and acquire the parts for my HD before it even left the warehouse."


Rep reply posted 2015-05-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-25

"J & P always delivers...great phone help parts was in my hand the day I was told...I ordered from J & P 3 days after I ordered a few OEM parts...got my J & P parts 2 days before...Thanks guys and girls at J & P"


Verified
5/5

2015-05-25

"Parts are top quality and delivery to S. Korea is quicker than I thought possible. Thanks!"


Verified
5/5

2015-05-25

"You can't find a better selection or price anywhere! When I had trouble installing my parts,your techs walked me through my problem. Thanks J&P!!"


Verified
5/5

2015-05-25

"Good product and fast delivery "


Verified
5/5

2015-05-25

"Everything went fine. Wish I knew it wasn't in stock before order and that you had to get it in before it shipped. Probably being picky. Riding is upon us....get jumpy when I can't ride."


Verified
5/5

2015-05-25

"Received products in perfect condition and on time!!!"


Verified
5/5

2015-05-25

"Ordered a front tire and was satisfied with the service I received."


Verified
5/5

2015-05-25

"all is well! great store! shipping is only expensive in Russia"

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