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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-25

"at my door in a week, good product at a fair price.....i'm sold on jpcycle service..!!!!"


Verified
5/5

2015-05-25

"Excellent website.....found the mcdse I needed at the best price I could find....shipped as promised. I highly recommend J&P for motorcycle tires."


Verified
5/5

2015-05-25

"Impressed on the quick delivery of my parts!
"


Verified
5/5

2015-05-25

"Had to do a cancel on one Item. Did online chat with Cathy, very good service and the item was cancelled."


Verified
5/5

2015-05-25

"Came quickly Works perfectly "


Verified
5/5

2015-05-25

"Very good service and quick delivery"


Verified
5/5

2015-05-25

"A really nice vest in good kvalitet.Hurtig delivery and at all tip top ok.Kan definitely recommend & P cycling"


Verified
5/5

2015-05-25

"Very pleased with DEBORAH in customer service, i had a problem with my package and she resolved the issue and had another sent within 24 hrs. I will definitely order from j&p cycles again just because of the great customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-05-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
4/5

2015-05-25

"My father gave me a 93 soft tail that my first time of harley so I've improving n painted alots of spent from JP cycle and few other... price not bad but I need parts lol thank you"


Verified
5/5

2015-05-25

"I've purchased from J& P Cycles about a half dozen times now. Each and every time the price has been unbeatable, the product is outstanding, and the service and delivery are exceptional. I went to Cycle Gear looking for clear 5 snap face shields. Cycle Gear was out of stock & not only didn't know when the next shipment was due, they didn't care. Ok. No problem. I'll go on line to J & P. Sure enough. In stock, less expensive, and 2 day delivery. "


Verified
5/5

2015-05-25

"Was prompt service and fast delivery."


Verified
5/5

2015-05-25

"good service and timely order shipping
prices good too
thanks
"


Verified
5/5

2015-05-25

"Shipped quickly. Arrived without issue. Came as advertised. No complaints."


Verified
5/5

2015-05-25

"Ordered on Wednesday arrived on Saturday. Enough said. "


Verified
5/5

2015-05-25

"zero complaints absolutly zero"