"Took a week for the order to just get shipped. very slow!"
"Parts where not correct and did not fit bike like website said sent back and no refund"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Everything fit great I'm not done buying from them"
"the order is still not complete"
"I enjoyed the quick shipping of the products that I ordered. Even though I had to return a few things due to sizing I would say overall my experience with this company had been good so far and I plan to purchase more from your company"
"happy with my order ,waited until a part came in to place my order, and when my order arrived, that part was back ordered!
why send me an email that the part was in when in fact it wasn't? "
"good price easy to match part to bike.
"
"Fast shipping of quality products fit as intended. Excellent selection reasonable prices. Will do future business and would recommend to all."
"Very nice gauge just as discribed"
"Product arrived in a timly matter and it was not all beat up. "
"Very happy with my order. Quality products shipped quickly"
"i can't beleive how fast and easy it was to order my harley tire. The same time I ordered from j.p. cycles I was ordering another part for a boat from a different co. It was a horrible experience . Thanks for the great service. first time buyer."
"No one has made contact explaining why my order has not been shipped. Or offering any help. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"the windshield and mounting kit did not fit together and was not for my motorcycle. the online catalog and costumer service both said they would "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Part was defective, would not replace."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your patience. We apologize that we did not meet your expectations for delivery. We try to get orders out as efficiently as possible to meet our 3-5 business days quote. To provide you with more options to get your order sooner, we do offer 3-day, 2-day, and next-day shipments.”