"Ordered a set of tires, they billed and shipped separately but arrived so fast it felt like the same day. Very happy"
"I had a very easy shopping experience from being able to find the items I wanted to the quick delivery of my items. I am very pleased with J&P Cycles business practice. I would definitely recommend shopping here."
"The prices are great and the tires fit well, the only thing did like the shipping. I got one tire at time and the worst part was that UPS is horrible at delivering my tire, I had to pick them up at the UPS hub. "
"very reliable professional service fast delivery
good quality product "
"Fast,and very helpful would highly recommend"
"The website makes it really easy to shop for parts that I know will fit my bike and the delivery was right on time or early. Overall great experience and will definitely be shopping here more. "
"Was very pleased with product, had a lot of features on it I was not aware of, look forward to buying more products in future."
"I was sent the wrong part !"
"Everything I've ordered so far has been right on the money. Descriptions are accurate, price is right and shipping was prompt."
"product was delivered in a timely manner, well packed. have not had time to use it however, but have used this product in the past and it worked then so am expecting same results. rain and work is why I haven't had a chance to use it yet."
"Very prompt delivery. J&P equipment worked very well"
"I ordered a part and inadvertently ordered another one by mistake. Help desk was live and reversed the charges and straightened it all out , no problems at all. This is a reliable service, the stuff came across the atlantic with excellent packing- a real pro outfit, I love how you can check a part and see if it fits your bike- that takes ALL the guesswork out of parts compatibility. I think they screwed up and refunded me the whole amount, so I 've written back asking about that. "
"its no miracle. they were just torque cones, but they came as scheduled so it was all good. it made the pipes sound deeper so I'm happy with them"
"as always my experience with J&P cycles was great"
"Everything arrived fast and packed very well. I like j&p cycles parts and there services. I'll tell my friends and family to use them. I plan on using them more my self...."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”