"very good service and quick delivery the vance and hines sound great thanks"
"Easy to find what I was looking for. I was pleased with the price. My four products arrived at my delivery address in a reasonable time. I will order more items shortly. Thank you J&P Cycles."
"Very fast shipping will definitely do business again "
"The shipping charges shown on the final invoice were over three times the charges shown when I placed the order. The shipping charges were more than the cost of the products??? This is the second time this has happened."
"they did a great jobI got my stuff right on time"
"Website displayed wrong parts for my vehicle and now i'm going to shop else."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I ordered and waited a week, j&p still did not receive my order to ship to me. I ordered it from someone else and got it in 4 days."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Product arrived on time. However it was not an exact fit for my 2007 Street Glide. It fit loosely due to the difference in thickness. I had to use some foam tape around the lamp to make up the difference. It now fits snugly into the housing. So far so good! "
"What I needed & arrived super fast! A++!"
"It is a pleasure to do business with this company. Always fast service."
"great products and fast service with door to door service and no sales staff to deal with works for me every time"
"Everything just as advertised
"
"Fast and accurate delivery, item exactly as shown, A+++++ "
"Arrived fast and was what I ordered"
"Great service and quick delivery "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.
I apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. Our Gold Club Membership retails for $39.99/year. Some of the other benefits include:
• Every day you will receive 10% off all applicable merchandise/15% on Sale Days (we include your birthday as a sale day, as well)
• 10 sale weekends each year
• With your membership card you will receive a $15 coupon to be used on your next order of $50 or more
• And you will earn points for every dollar spent. 1000 points=$10 credit
You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”