"Fast and convenient. Will purchase again. "
"One of the tires purchased was older than I would have preferred."
"I am very happy with my purchase. Prompt delivery with tracking."
"GREAT PRODUCT FAST DELIVERY THANKS."
"The product I ordered was as described. Product arrived 2 days after I ordered it!"
"Ordered a seat. Said ship in 5 to 7 days. 5 days later still nothing. Called said it was on back order would be shipped out Monday. Would of been nice to receive an e- mail letting me know.Monday came nothing. Called again said next week. Still waiting. First time using jandp probably last. You think they would of made sure I received my purchase before they sent me an e- mail asking how my purchase was."
"Have been a satisfied customer for many years. Have always had the best of service. Had a chance to see the store in Iowa. Very impressive!
Looking forward to many more years of dealing with J&P Cycles."
"They were good @ keeping me informed about the delays of their vendor; I ordered these items back in March which is when they were supposed to be available! Not JP's fault at all!"
"I found you site claiming world wide delivery claiming all cost will be added to the initial price. Alas when my helmet arrived I had to pay another $100!!!
I further read more small print saying that actually I will be liable for any further monies. Please do amend your web page so people will not be misled. Jeff "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great Petpalace & Frontbag for my Harley, the Dog love his new condo, and it is a lot of fun riding with him back there safe and comfortly.
Tale is right up when i look at him at the roads sholder.
Service and shipping to Norway took about 10 days from ordering stuff, and that is like halfe around the entire world.
As always, JPcycles deliver in good maner.
Regards from a satisfied biker."
"On time shipping! Great business transaction! ????"
"Order incomplete and I sent two emails to Ann to help facilitate my order and have not hear from her or anyone from J&P cycles."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Poor discription. Part did not fit . Had to pay restocking fee."
"I ordered my stuff May 8, still have not received it and have heard nothing from them, other places kept in contact and products were delivered within a few days to a week, or by estimated arrival!!! They need better communication with there customers, I called after 3 weeks told it would ship within 2 days no email confirmation, called again the order still wasn't shipped, finally canceled the order... Worst place to order from no communication with their customers and staff has no clue what's going on, and they advertise shipment's in 5 to 7 days, I wouldn't count on it!! Not recommended at all..
"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Got my order quick, painless, and got it right the first time. Will definitely be using this site more often."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”