"I received my order on time which was great. "
"Awesome !!! Always had a very good service Fast and good quality !!!"
"Awesome experience. Everything came as advertised, no hassles and easy to check out and track. I will absolutely be buying from J&P cycles again. "
"Good customer service, fast shipping, was what I wanted in parts. Will use them again. Thanks JP Cycle"
"Fit great took me a half hour to install the shocks .Bike looks badass and rides better then the stock shocks did ! "
"Ordering from J&P Cycles has always been easy. The orders are filled fast and shipped out as soon as possible. Great job."
"Great service as always. And fast shipping. "
"Fast shipment. Great service"
"Everything was satisfactory ....couldn't ask for better"
"great service fast shipping overall good customer service"
"Ordered, not received. No notification as to why. Had to make a call to find out it had been back ordered from 4-6 weeks. Still want the item but you would think someone would have called or emailed a notice of some sort. Thank you"
"Apparently they didn't have the item in stock because when I checked on the status after a week it said "Some Items Pending Vendor Arrival".
I would prefer they let you know if something you about to order is out of stock and how long it will take to be in stock. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"What I requested and in time
deliver"
"My order will filled and send very quickly. Happy with the overall product "
"I love the way you handle my order fast and deliver on time the step by step of where my order is At hat off to you . In all my past ordering you are the best 100% happy "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”