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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-21

"Great response time on the order."


Verified
5/5

2015-05-21

"Got my tires in a very timely manner. Will buy from them again."


Verified
5/5

2015-05-21

"Very good service. Products were as described and delivered on time. Have yet to have any problems with J&P Cycles. Recommended them to all my friends. "


Verified
5/5

2015-05-21

"Delivery was fast and accurate!"


Verified
5/5

2015-05-21

"This is my second purchase at JP cycles and I am satisfied with the products ordered and delivery speed."


Verified
5/5

2015-05-21

"Delivered on time, product was awesome looked great on the bike. "


Verified
5/5

2015-05-21

"Everything arrived in a timely manner, J & P Cycles is great to bdeal with"


Verified
5/5

2015-05-21

"No problems. Received item in timely fashion. I have bought items before."


Verified
5/5

2015-05-21

"we had to return the item and the return department was very good about our return. very much appreaciated."


Verified
1/5

2015-05-21

"I ordered this on May 5th and was told it would be to me with 7-10 days and here it is May 20th and I still haven't gotten my product. I needed it by this weekend to go on a long trip."


Rep reply posted 2015-05-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-21

"Great customer service. Very knowledgeable and helped me pick out a great tire. Thank you."


Verified
5/5

2015-05-21

"Great selection of parts, easy to use website, fast shipping. Very satisfied."


Verified
5/5

2015-05-21

"Excellent response & good price for the product."


Verified
5/5

2015-05-21

"The best selection at the best price and the best service. Can't be beat!"


Verified
5/5

2015-05-21

"speedy delivery, never mess up the order"