"It is great shopping with you as you can input your bikes model year and type and all parts that will fit you can see.
Makes shopping so much easier.
And the delivery time is excellent. Great shopping experience thank you "
"Vest fits good came in on time so over all I am happy will use again"
"I was amazed how fast my order arrived."
"My order came alot sooner then I thought it would and everything was good."
"Timely shipment of in stock items."
"I called J&P to make sure they had the parts I wanted in stock. I was told they had 7. I ordered 2 of them withing 5 minutes. I only received one in the mail and was told the other would ship out later. A couple of days later it showed that it shipped on the 7th. As of the 15th, I still did not have it. I called them and they said that it was shipped, but they didn't know where it was at, BUT that they could send me another one, but it would be standard shipping only. I sent back the one that I had for a refund. Very poor customer service if you ask me. Don't think that I will be ordering anything from them again"
"would be nice if they could ship to locations other than my billing address, now I have to carry two new tires to the shop where i plan to get them replaced. other than that, speedy service&&accurate."
"There is only one word to describe my experience shopping with j&p cycles PERFECT "
"part was correct and came quickly"
"As depicted online.Nice fit."
"I didn't realize my Gold Membership had expired when I placed my online order. I only found out by chance when I called to add an item to that order. While my credit card was charged for the membership, I haven't seen the 10% discount for this order credited back to my account. "
"I've ordered many times from J& P and have always been happy with there service."
"Fast delivery, easy returns, wide array of choices...I will definitely buy from them in the future. "
"Parts arrived fast and fit perfectly. "
"Very Happy with transaction
"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”