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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-14

"Great service, awesome prices. I will be back!"


Verified
5/5

2015-05-14

"J&P Cycles service is top notch."


Verified
5/5

2015-05-14

"Quick delivery. Product Just as promised"


Verified
5/5

2015-05-14

"Looks great on my cut. Thanks !"


Verified
5/5

2015-05-14

"Jp cycle rocks! They always have what I want and always deliver! "


Verified
5/5

2015-05-14

"Never a problem with Jp cycle "


Verified
5/5

2015-05-14

"I ordered the shinko whitewalls for my harley.took about a week.no complaints.i've ordered from them before and never had any problems.I'll order from them again.
"


Verified
2/5

2015-05-14

"Ordered an air cleaner and cover. Initially the system said the items were in stock. Was told two days later that it would be two more days. Two days after that was told they had no idea when it would be in stock. Had to cancel the order and wait for a refund. Very frustrating. "


Rep reply posted 2015-05-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-14

"I love J&P Cycles, I bought a bigger tank for my Harley, it was affordable, fits great, and was delivered on time. They have just about everything you could ever need or want for your bike. Friendly helpful customer service too. Thanks J&P!"


Verified
5/5

2015-05-14

"J&P Cycles is Awesome! Great prices, fitment info, customer support & easy returns. "


Verified
5/5

2015-05-14

"fast shipping exactly what I ordered at a good price"


Verified
5/5

2015-05-14

"Quick, easy, good quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-14

"Very happy with the service and products"


Verified
5/5

2015-05-14

"J&P cycles did a great job, they got all my orders exactly right and I received all my merchandise really fast! Great job!"


Verified
5/5

2015-05-14

"Fits well. Nice design. Comfortable."