"Delivered when promised, no problems.
Thank you!"
"Always been a great company to deal with, I especially love receiving my products within just a few days of ordering them."
"Excellent service and fast delivery "
"great prices. great parts. disappointed that it took almost 2 weeks to get the parts."
"Just exactly what I expected."
"Can't beat J&P Cycles. If they don't have it, you don't need it."
"half the price of the local HD dealer, and delivered to my door!
AAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++"
"Love the gas cap so much it may cause a crash as I keep glancing down at it."
"took a while to tell me an item was on backorder...meanwhile it says many on hand on the web site"
"The lens of the of the lights has cracks in it ..I don't have time for this returning stuff that I purchase in good faith of quality..if I wanted to wait for a part and then have the option of turn down a bad part I would of just went to the dealership...thought this would save time ...never again."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Please call our customer service team at 1-800-397-4844 and we will be happy to assist with this issue.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Ordering was easy, and I got my helmet pretty quick. The quality met my expectations. I have trusted J&P for a long time. "
"I got my tiers for a great price and sooner than I was expecting. "
"Promo delivery of my order. All items received in good shape."
"Order was fast and exactly what I needed. Great company to order from."
"The live chat was very helpful & quick to respond. Received a gift certificate via e-mail immediately and received another gift card through the mail within a week- totally satisfied!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”