"I'VE BEEN BUYING FROM J&P AS LONG AS I CAN REMEMBER. ALWAYS GREAT PRODUCT AT GREAT PRICE, SALES PEOPLE ALWAYS THERE FOR YOU.......NOW SHIPPING TIMES SEEM A LITTLE TO LONG. OR MAYBE I'M GETTING OLD, & IMPATIENT! YOU WILL ALWAYS BE MY ''GO TO'' GUYS. THANKS, RICK"
"Good products and excellent delivery time to Western Australia"
"Always awesome service and quick delivery..."
"quick fast and fits right, what more could you ask for?"
"Prompt shipping ,great products very easy transaction"
"THE ANTENA I BOUGHT SAID IT FIT MY BIKE BUT WILL NOT PLUG INTO MY RADIO I MAY NEED ADAPTER I GUESS"
"They had what I needed for my bike. Perfect fit and quick delivery."
"Item was on back order which delayed shipping and was not notified that it was back ordered. Got item relatively quickly after minimal delay, but would have been better customer service if I was told item would be delayed. "
"Web site easy to follow even for the older non computor savay, tracking information spot on and arived when stated. most of all part fit the ride.
thank you,
Signed: A repeat ofender"
"Truly a bad experience. After getting a recommendation on a baffle from their online consultant, baffle ended up not doing anything. Top things off...they won't accept a return because I had to put it in to test. Customer service was never apologetic or sympathetic. Just made excuses."
"easy and fast shipping Thanks so much"
"good prices, speedy delivery and excellent service"
"Oh yeah. Just the right product and quick delivery"
"The great resource for all the parts have needed to restore a 1996 Sportster custom 1200"
"The difference in sound between the stock pipes and the slimline duals is night and day. The pipes were also delivered very quickly."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”