"i ordered a complete stage one for my bike and your product info. States that certain parts were included and they did not arrive, forcing me to order more parts. Also the universal slip on mufflers I bought said they fit any 1.75 pipe and now I have to pay more on the installation b/c he has to fabricate parts that your company said would fit. I will not be ordering from j&p again. And if you do be careful and do more research than the info they provide."
"This product is awesome! Delivered on time. Tore off the factory pipes and installed the new (by two amatures) within a couple hours. Noticed a couple places the "powder coat" finish had been scuffed before we even unwrapped it. Seems to scratch easy. But still very pleased with the look and sound. Good product. "
"Prices very good
Shipping little slow sometimes
overall very good"
"Easy to use. Free shipping was nice"
"Very knowledgeable and helpful when I called the 1-800 number
Greatly appreciated all the help when I called with questions "
"Easy to find products, especially with the motorcycle selecting option!"
"Good job on time delivery and goodroducts
Thanks
Jose jorge"
"Great service. I received my parts in 1 day."
"I was very satisfied and mostly surprised that my order had arrived so quickly and also in excellent condition. "
"Profesional experience
The tech was very helpful.
Parts fast delivery. "
"Delivery was very fast on the goggles."
"Shipped out quickly and correctly"
"Very helpful and knowledgeable staff"
"Love jpcycles. The service is fantastic "
"I waited over a week for the order. It was an important to prepare my bike for the Run For The Wall. After a week I went on chat and inquired about my order. Was informed it was back ordered for over 30 days. I was not informed of this as I waited. Had to do a hurry up purchase from dealer to prepare bike for the long trip. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”