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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
4/5

2015-05-12

"The seat was not stock while J&P was saying that it was stock."


Verified
5/5

2015-05-12

"Very easy to find parts, good description and decent price"


Verified
5/5

2015-05-11

"Good price. Great product "


Verified
5/5

2015-05-11

"As always your shipment came to the house quickly. The gloves I ordered were as advertised. I am a satisfied customer."


Verified
5/5

2015-05-11

"The ordeer went through painlessly, and shipped super fast"


Verified
5/5

2015-05-11

"Everthing as stated and delivered quickly. Good seller"


Verified
5/5

2015-05-11

"I was very pleased with the speed in which the product was delivered, quality service at an affordable price. I will definitely use them again for my motorcycle needs."


Verified
5/5

2015-05-11

"ordered a front tire for my bike and the truck showed up with it faster than I ever thought it would. The tire is great and the service is great I will be using j&p cycles for more of my needs. "


Verified
5/5

2015-05-11

"Very surprised how fast set of michelins were shipped to me . On my porch 2 days after order. Thank you "


Verified
2/5

2015-05-11

"Shipping is way to high. They need to fix this. I stopped buying from them 6 maybe 8 years ago for the same reason. I see that nothing has changed."


Rep reply posted 2015-05-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.

I apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. Our Gold Club Membership retails for $39.99/year. Some of the other benefits include:

• Every day you will receive 10% off all applicable merchandise/15% on Sale Days (we include your birthday as a sale day, as well)
• 10 sale weekends each year
• With your membership card you will receive a $15 coupon to be used on your next order of $50 or more
• And you will earn points for every dollar spent. 1000 points=$10 credit

You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-11

"Tire was in excellent shape, shipping was awesome value. Tire was an awesome price. $50 less than dealer and to my door. You guys rock."


Verified
5/5

2015-05-11

"A valid comment is not necessary."


Verified
5/5

2015-05-11

"Excellent service and delivery. "


Verified
5/5

2015-05-11

"Fast service and accurate in the merchandise."


Verified
5/5

2015-05-11

"Good, fast service. Can't complain. Good job J&P"