"This has been my thrid time shopping with J&P Cycles and has never been disappointed in my product or with my package being late... Keep up the good work pleasing your customers!!"
"They were great with everything. They worked with me to help me with a problem I was having with my bank. I have bought everything for my bike through them, if there was something wrong they fixed it . VERY VERY HAPPY!!!"
"Quick Ship Good Job Got My Parts In No Time"
"J&P Cycles has ALWAYS come thru shining, and the customer service is top notch!!!"
"Item description incomplete, after receiving item receipt noted not returnable."
"Would have been very satisfied but said at check out "in stock" ships same business day but had to wait 2 weeks to get it. Should have at least upgraded shipping. Maybe I'm less then somewhat satisfied "
"arrived on time- I'm happy"
"Everything arrived before I was expecting it, and exactly how it was described on the website. I will be doing all of my future motorcycle parts purchases through J&P from now on! "
"Easy to order and delivered when promised"
"Great!! Order went smooth shipping was fast and on time"
"My order was shipped quickly and delivered on time. I got what I ordered and it fit and looks great. I also called after ordering and spoke to a customer service Rep and Tech. They were very helpful in answering my questions. I won't think twice about ordering again."
"was very happy with how easy to order and the quick delivery so I could get back on the road"
"thanks for the tire. it is exactly the one i needed. fair price and quick delivery makes it pleasure to do business with you. "
"Quick delivery, product exactly as described. Very happy with purchase. "
"All products were as expected. However, one item seemed delayed in shipment. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”