"My 2 purchases from you guys were awesome, fast delivery and good product, very satisfied and will buy more."
"Fast shipping. Exactly what I wanted. "
"I received a tire that has a factory defect or was cut when re packaged at J and P. Contacted customer service by phone and was told I need to contact customer service via email and would get a response within 24 hours.... Times up!! At this point in time I'm very unhappy!!!! "
"As always prompt and reliable. Actually spoke with a customer service rep who was great. "
"Great service. Keep up the good work. "
"jp cycles was great. between the motel manager and ups there was a mix. manager not having my first name right and ups not able to deliver twice. I did not get all my order. even after talking to the manger, which dosent speak good English. ... I will always be sure to put room # and double check contact names on address!!!. jp cycles always been good. and were very helpful in my situation. I have fixed this bro. OAKYCONNOEPPY"
"The site is easy to find products I'm looking for and they are delivered on time or early sometimes."
"J&P's selection, inventory & customer service cannot be surpassed. I highly recommend this site to all my friends."
"Good quality product. Delivery on time. "
"Great shipping and quality. Good be a bit cheaper. "
"never received items,when asked,got generic reply that i will be contacted in 24 hours!it's now been 48 hours,no reply! not sure why emailing is option for J&P "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"always great, quick, no problems good quality"
"Best place to get stuff ever"
"Even though the communication was great, I am not happy that it took 6 days for someone to start doing my order. I paid the extra coin to get my items quicker but it's still going to be a 2 week delivery??!!"
"Very pleased, even shipping overseas was fast! Greatly appreciated!!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”