"NEw fork springs came quick and I bought them at a better price even with shipping. "
"everything is good and fast delivery. Thank you."
"The windshield kit that I purchased was supposed to fit my bike, I even asked Tech support before the purchase to MAKE SURE... and it was the wrong mounting hardware. I went to the manufacturer to again make sure and ordered the correct Windshield kit from someone else."
"Have all the parts to put a old bike back together and more. Have received all orders in a timely manner. "
"They took care of what I needed and I greatly appreciate it."
"Looking for that crome part without replace all the pegs and grips. You can count on JP Cycles to have it. Their website is easy to use and has great photos to match your parts up. Packaging was secure and protected. Thanks JP Cycles you have me as a loyal customer now. "
"second purchase from JP ,very happy with all that they offer"
" Ordered a amplifier installed it and it did not work. It did not even light up. I had to pay shipping to return a product that does not work and because it is electronic I have yet to get a refund. I will be ordering elsewhere in the future!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Still have not received it and haven't even got notification if it has shipped..."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Great delivery, very happy with the Mustang seat. Had a quick question that Customer Service was able to answer quickly."
"I am very happy with this company and order."
"Exactly what they said it was. Quick and easy purchase"
"Ivdont order from anyone else. ..Thanks "
"had good help from tech staff
got delivered in one week ground"
"Great service on this order"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”