"Great experience. Extremely quick delivery!"
"Excellent products and very fast service will do business with again!"
"Timely delivery and customer service was very helpful "
"After several snafus with my order the customer service manager was able to get me my order in expedited manner which satisfied me."
"PERFECT.... COULD NOT ASK FOR BETTER SERVICE"
"Fast and exactly as ordered. "
"The first chaps I chose were back-ordered and it took a really long time to find out that the company was no longer going to supply them. When I ordered a different selection the order process was smooth. Communication - order confirmation and shipping tracking - was excellent. However I was disappointed that the cost of shipping to Canada was so HIGH. The product did arrive in a timely fashion and seems to be of good quality. "
"Very Happy with the whole experience"
"Great product and service...well pleased !"
"Part did not fit out of the box. "
"Product was just what we needed tthanks"
"Company delivers every time.excellent company to deal with.Im amazed at the standard of delivery time with the freight company they deal with U.P.S
"
"Ordered ape hangers they came in early no fuss ! Ordered a uridium shield from Simpson 8 months ago and still haven't received it . Way to come thru J&P...Thanx"
"As always prompt and fast!"
"I got what I ordered and shipping was fast and I'm very happy with the products "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”