"Item as described. Good price. Fast service"
"Fast shipping very helpful reviews Love this website "
"Worked great, good product, thanks."
"I have ordered twice from J&P. Both times the order was screwed up. They have yet to correct their own error. The first time ordering they sent the wrong item to me. Their way to fix it was for me to pay them a second time for them to correct it. I was not about to pay them twice so I got in my vehicle and drove 3 hours to Anamosa to exchange my item. The next time was a recent order that I paid extra for overnight shipping. When I received my order it was not only the wrong parts but not even my order. What I received was supposed to go to Alaska. I live in illinois. No one knows where my order went. They are supposed to refund my credit card but I'm still waiting for that to happen. I have never had such bad service in my life not to mention they owe me money. Looks like a phone call to my attorney will be happening soon. GIVE ME MY DAMN MONEY BACK "
"Great experience. Extremely quick delivery!"
"Excellent products and very fast service will do business with again!"
"Timely delivery and customer service was very helpful "
"After several snafus with my order the customer service manager was able to get me my order in expedited manner which satisfied me."
"PERFECT.... COULD NOT ASK FOR BETTER SERVICE"
"Fast and exactly as ordered. "
"The first chaps I chose were back-ordered and it took a really long time to find out that the company was no longer going to supply them. When I ordered a different selection the order process was smooth. Communication - order confirmation and shipping tracking - was excellent. However I was disappointed that the cost of shipping to Canada was so HIGH. The product did arrive in a timely fashion and seems to be of good quality. "
"Very Happy with the whole experience"
"Great product and service...well pleased !"
"Part did not fit out of the box. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Product was just what we needed tthanks"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”