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Product & services pricing
4.18/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.71/5
Customer service:
3.72/5
Return/Replacement policy:
3.57/5

Verified
5/5

2015-04-30

"the shipment stayed true schedule. "


Verified
5/5

2015-04-30

"Love it, quickly delivered as well! "


Verified
5/5

2015-04-30

"Great product great service!!"


Verified
5/5

2015-04-30

"Part was what correct and already installed. Was delivered when they said it would be."


Verified
5/5

2015-04-30

"Easy ordering, delivered when promised and the end result was fantastic."


Verified
5/5

2015-04-30

"easy to order and fast shipping. "


Verified
5/5

2015-04-30

"Easy ordering, good price, and quick shipping. Couldn't ask for more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-30

"J & P Cycles deliveries exceptional customer service and offers high quality products."


Verified
5/5

2015-04-30

"This order was shipped very quickly and the Bell helmet is one of the best."


Verified
5/5

2015-04-30

"Had the right product, at the right price and delivered on time! Pleasure to do business with. Chuck"


Verified
5/5

2015-04-30

"Great service! I would recommend "


Verified
5/5

2015-04-30

"Fast free shipping, good communication."


Verified
5/5

2015-04-30

"Was very satisfied with comunication about my order.if part would of been in stock would have received it quickly. Got in a good turn around time. Thanks. "


Verified
1/5

2015-04-30

"Order was taking waaaay to long and was going to be here by May 8th. I figured 3 weeks would be sufficient as I have heard that the delivery is alays fast...not so much for me. I had to cancel the order."


Rep reply posted 2015-04-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-30

"Everything arrived in less than a week and everything went together without issues. What was purchased as plug and play, was plug and play. NO ISSUES at all."