"They shipped it right away. I got it fast!!! All is good"
"Got the items SUPER quick. "
"Awesome product great experience"
"Every part fit as advertised and the delivery was fast"
"Overall i was happy. The price was right and the items arrived quickly. The only issue I have is that two items shipped ahead of the third, and i had no idea they were on the way. I only received a shipping notification of the third item. "
"Nice to talk to someone over the phone about parts technicalities."
"Items shipped fast and even though I ordered one wrong item the return was easy. "
"fast delivery, good stuff and fair prices, best deals i've found for Harley parts on internet"
"Item was as de and at a great price. Shipping was fast and it allowed me to convert my 2014 Harley radio antenna from the FAKRA plug in to the standard Motorola style plug. Needed this to get better radio reception with fairing hidden antenna. Great product."
"Very easy to order and fast delivery, with easy tracking of parts
Will use again "
"Order process very easy, shipped quickly and arrived as expected."
"Always fast shipment, always as described."
"I am frustrated with getting products that are poor quality, don't fit or are misrepresented in their information. An example is a rear fender for my old pan that is a terrible and improper design and should never have been sold. But they won't recognize that they sold me defective product and try to make it right. It is now in a scrape pile with other JP garbage. They just blew me off so I only buy from them when I cannot get what I need somewhere else. I have spent thousands of $ with them and they should stand behind products that are so blatantly ill engineered "
"Excellent product; easy to install and a fast delivery time"
"Found everything i need to freshen up my ride and got it fast. as always."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”