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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-02

"So JP far so good. This will be my first experience with J P cycle"


Verified
5/5

2015-05-02

"great stuff, works perfect
"


Verified
2/5

2015-05-02

"I was not happy charged way more than i was suppose to. Charged twice for shipping. 100.00 more than i was suppose to be charged ."


Verified
5/5

2015-05-02

"fair prices, items in stock, and shipped quickly.
everything packaged well and arrived undamaged.
shipped with ups very dependable
"


Verified
5/5

2015-05-02

"great prices and quick delivery will definitely shop again"


Verified
5/5

2015-05-02

"Part was what I needed, fast shipping, easy to deal with. Online fitment didn't match my bike, contacted the manufacturer about fitment, before I placed the order."


Verified
5/5

2015-05-02

"I'm waiting for my latest order to arrive but my last order of patches was very prompt thank you"


Verified
2/5

2015-05-01

"Some imperfections in chrome finnish, otherwise product is as described."


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-01

"Delivery was sooner than expected,thank you"


Verified
5/5

2015-05-01

"The product I ordered was correctly selected and promptly delivered therefore receiving my approval for a job well done."


Verified
5/5

2015-05-01

"Good quality, prompt service! Great customer care!"


Verified
2/5

2015-05-01

"Had to put my bike info in twice and still didn't get a exact fit part "


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Our company offers two shipping options for most countries.
- International USPS Priority (minimum of 14 business days for delivery/up to 6 weeks) (Some Exclusions Apply)
- International UPS (2-4 business days for delivery, online tracking)
You can find the cost of shipping by placing the part number in the cart. Once on the shipping screen it will tell you shipping options as well as costs. This can be accomplished prior to logging in or entering your credit card number.
Please keep in mind our prices are posted in USD and we do not collect or calculate taxes and duties.”


Verified
5/5

2015-05-01

"Will defiantly order from jp again! Arrived at my house when they said it would "


Verified
5/5

2015-05-01

"Fast and easy, what else can I ask for!"


Verified
2/5

2015-05-01

"Ordered black thunderheader,and heat shields,front heat shield for front pipe not long enough to reach below forward controls,so it is pretty much useless.."


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”