"great price slow delivery"

"Order took longer to ship then what web site said it would but other then that was satisfying have other bikes and plan on checking with j&p cycles before I order any where else. "

"Very helpful and super nice. Will definitely be ordering a lot more!"

"claimed items werre in stock, after ordered suddenly they are not and I have waited 2 weeks for vendor to ship to J&P, not happy"

"Quick ,efficient and no hassles. JP cycle delivers."

"im going on a bike trip and have been looking at a tire repair kit order it weeks in advance showed to have plenty in stock then 10 days later get nan email saying they don't know when it will ship. Hope nothing happens on the trip. Very disappointed "

"Fast service to Canada with great prices!"

"I was surprised- they had special items on-line not in the catalog. Exactly what I needed. First place I will look from now on. Great service"

"good job just what I want ever"

"Very user friendly site, as well as the order process. The items purchased came to my house in a timely manner and in excellent shape. Thank you!!!"

"The site was easy to use, good prices, fast shipping, and the helmet I received was exactly what was on the site! "

"Placed order by phone, days later called to check status, was told item was on back order from manufacturer and was asked if I was made aware of this at the time of order, I was not told this. Canceled order with J&P and ordered same item from Amazon, had it two days later. J&P lack of proper inventory control and lack of disclosure cost me almost 2 weeks of riding weather. never again."

"Mirrors arrived quickly and as usual, service was excellent"

"I was very satisfied w/my boots from First Gear. J&P Cycles shipped them promptly and I made a call just to follow up and the customer service was excellent. thanks"

"I entered my exact model of motorcycle to purchase a rear brake controller module for my recently installed led lights. I have ordered them before from J & P and they have always sent what I needed that plugged into the wiring harness. This time, I received a controller with plugs that did not match my wiring harness at all! I called them to exchange it and was at first told I could not exchange it since it was an electrical part. I explained that it did not match my plugs and was never plugged into the bike. After going back and forth for a few minutes, the girl finally told me to send it back to them and they would determine if they could exchange it or not! I packaged it up very neatly and sent it back as told. I am waiting at this time to hear from them if they will take it back!
I am very disappointed in them that first, they would send something other than would fit my particular bike after I entered the information. Being a gold club member, I have ordered a lot of products from them for various bikes I have owned."