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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-17

"Fast shipping. Great products. My Harley looks better than ever thanks to J&P Cycles"


Verified
3/5

2015-04-17

"I wish there was more made in the USA parts . "


Verified
5/5

2015-04-17

"Good deals super fast shipping thank you"


Verified
5/5

2015-04-17

"Effortless and worry free. Refreshing. "


Verified
5/5

2015-04-17

"Honestly I was very satisfied with the service and assistance I got with J&P, they were very helpful and knowledgeable. However was slightly disappointed with some of the items I purchased. This was due to lack of homework on my part. I plan on continuing my relationship with this company and sharpening up my knowledge. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-17

"Great service and selection, Prompt Delivery--what's not to love!"


Verified
5/5

2015-04-17

"IT DIDNT FIT MY BIKE . I DIDNT KNOW IT WAS ONLY FOR MEN. SHADES FARING RETURN WAS SO EAZY THANK YOU WILL DIFFENITLY BE ORDERING AGAIN "


Verified
5/5

2015-04-17

"Great service, great prices.

Thanx.
"


Verified
4/5

2015-04-17

"Great price. Dust know that the part. Wanted wasn't in stock. Took a little over a week to ship"


Verified
5/5

2015-04-17

"awesomely great awesome service!"


2/5

2015-04-17

"The item I ordered was listed as In Stock when ordered and everyday since. I checked in after a week to see why it has not shipped and was informed it would be going out soon as they had to wait on more to come. I let them know It was and has been listed as in stock and that I even paid for expedited shipping due to needing it a week ago and I was wanting to cancel the order. They told me it had been released to the warehouse and no changes could be made. Not a very good experience for my first order and I will most likely order with revzilla as they are comparably priced but much more reliable as I get my orders from them in 2 days if not next day for standard FREE shipping. "


Rep reply posted 2015-04-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-17

"All parts shipped fast... Excellent service as usual"


Verified
5/5

2015-04-17

"Got item quickly and was just what I needed."


Verified
5/5

2015-04-17

"Great service as always. Would expect nothing less. "


Verified
5/5

2015-04-17

"You guys are always quick to deliver the parts I need and will always be a long time customer keep up the great work!!!"