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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-13

"Fast shipping and great customer service.A+++++"


Verified
5/5

2015-04-13

"Great product, fast delivery. "


Verified
5/5

2015-04-13

"received exactly what I wanted in perfect condition on time could not ask for better service
thankyou
"


Verified
5/5

2015-04-13

"Always fast shipping with the right products"


Verified
5/5

2015-04-13

"Great products at great prices, I may become a gold member to save myself even more. Before buying anywhere else I always go to J&P cycles. "


Verified
5/5

2015-04-13

"Very fast delivery...exactly as expected. nice quality"


Verified
5/5

2015-04-13

"quick delivery, on line tracking, well packaged"


Verified
5/5

2015-04-13

"Prices were good and shipping was fast too"


Verified
5/5

2015-04-13

"I have purchased many items for my bike from J&P cycle and everything has always fit my bike and was exactly what I expected it to be."


Verified
5/5

2015-04-13

"I was very pleased with the total experience the product was what I had expected .delivery was fast matter of fact a lot faster than most mail order companies I will not hesitate to order from them again."


Verified
1/5

2015-04-13

"didn't know had to pay extra for duty special on ad said free del tire was 99 dollars total when receive was 198 where was the saving not to impress
"


Rep reply posted 2015-04-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect. Please keep in mind we do not calculate or collect taxes and duties for international orders.

I apologize that you may feel that some of our prices are too high. You may want to consider joining the Gold Club. Our Gold Club Membership retails for $39.99/year, but the benefits are immense:

• Every day you will receive 10% off all applicable merchandise/15% on Sale Days (we include your birthday as a sale day, as well)
• 10 sale weekends each year
• With your membership card you will receive a $15 coupon to be used on your next order of $50 or more
• Free Shipping on Orders over $99.99 within the continental U.S.
• And you will earn points for every dollar spent. 250 points=$10 credit

You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
4/5

2015-04-13

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Verified
5/5

2015-04-13

"Great products good prices fast shipping."


Verified
5/5

2015-04-13

"Great stuff shipped quickly. Order came in three boxes, coulda fit in one."


Verified
5/5

2015-04-13

"Thanks for the fast shipping service, it works out good for the DIY mechanic."