"Easy purchase, fast shipping, nice product."
"It was fast easy and Good product."
"Product showed up quickly and correct. Just what I wanted. "
"Ordered some vance and hines big shots Pipes for my bike. Got them in put the pipes on, unravel the packing they had on the heat shields and one had dent on it with a chip in the paint. So I did the live chat dude was very rude he said take them back off and send them back to us. Haha no sir!!! I just need a heat shield!!! After he said that I was done. So gave it a day thought I would just call to see if something would change haha nope talked to Liz chick was short an talked over me, feels like she heard nothing of what I was telling her. Wow things are not what they used to be.. Good chance I will NEVER do business with Jp again. "
"Prompt service, good packaging, delivered on time."
"They are very quick to send out and am happy with the products and service I have received. "
"fast and accurate ! thanks J&P!"
"Great job. Everything arrived on schedule. ????????"
"Fast delivery, exactly what I needed. "
"Have to return my first order because the oil in my changing kits was wrong. I was ready to change the oil but now I can't until I receive my replacement. Also I have to take time out of my day to re-pack all items to be returned and drive to the UPS store. I will hold off on my review until this is corrected."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Very happy with product, also happy with delivery time !"
"After verifying with Customer service to verify part for the correct hole placement. Item matched up perfect on the bike. Thanks "
"Arrived quickly and was exactly what I hoped!"
"The items where deliverd early and in perfect cond. Thank you.
"
"i order a rain suit xl and i received a medium does it fit nooooo. i order a fender rear fender was supposed to fit right there does it nooo i have to make hole i order a rear tire was supposed to fit does it nooo. So if you want to know if i am satisfied guess..."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
We have reached out to you to try and help with this issue. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”