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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-29

"Vey happy with J&P. I will keep buying from them for sure. "


Verified
5/5

2015-03-29

"Excellent product quality excellent customer service delivered as promised. Excellent experience again. "Simply the best""


Verified
5/5

2015-03-29

"Great customer service and variety of parts"


Verified
5/5

2015-03-29

"Thanks JP cycle USPS and Canada Post fine job"


Verified
5/5

2015-03-29

"Great Clearance price and shipped quickly for free !!"


Verified
5/5

2015-03-29

"J&P always have great service have your parts on hand and get them in a few days."


Verified
5/5

2015-03-29

"renewed gold club membership"


Verified
2/5

2015-03-29

"The air filter I ordered is not an oem fit. Your website states the filter I bought is a match for my bike; it is not. I had to fabricate an adapter to make it work.
Also, the lighted spark plug wire caps do not glow blue, they glow a dim Orange inside of a blue tube. Neither product operate as advertised.
"


Rep reply posted 2015-03-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-29

"
They did what they said they would do, parts arrived when they were supposed too
"


Verified
5/5

2015-03-29

"Very satisfied with my bars. Went on easy and look great on my ultra classic, very glad that I made this purchase thank you very much. "


Verified
5/5

2015-03-29

"Fast delivery, great experience"


Verified
5/5

2015-03-29

"Shipping was free, the items arrived quickly, and they were safely packaged. I have not installed the headlamp yet, but the video on the J&P web page will make it easy to do."


Verified
3/5

2015-03-29

"For some reason there was a glitch with my visa payment,so the purchase was cancelled. The person with whom I chatted online was helpful, but alas, the purchase was not finalised."


Verified
5/5

2015-03-29

"Easy to order and shipping was fast."


Verified
5/5

2015-03-29

"Love the ease of your online ordering and your pricing "