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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-03-30

"Items arrived quickly and were exactly what I ordered. Will do business again with J&P Cycles"


Verified
5/5

2015-03-30

"Five stars says it all would give more but it only allows for five"


Verified
5/5

2015-03-30

"Quick service and the parts fit the first time"


Verified
5/5

2015-03-30

"Excellent experience in dealing with this seller."


Verified
1/5

2015-03-30

"RIGHT NOW I AM NOT VERY HAPPY. BECAUSE I HAVE NOT RECEIVED MY ORDER AS OF THIS TIME. THEY ARE NORMALLY I WOULD HAVE MY ORDER BY THIS TIME."


Rep reply posted 2015-03-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2015-03-30

"Took way too long to receive email gift certificate and I never received a receipt for my purchase even after calling and requesting them to send another receipt. "


Rep reply posted 2015-03-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-30

"It was great dealing with J&P cycles. All items arrived very fast. "


Verified
5/5

2015-03-30

"Excelent!
The attendants has been very attentive and has informed me about everything I have asked them.
They are very quickly to respond tô customer.
Very good.
Thank you
"


Verified
3/5

2015-03-30

"I received the battery, but it does not look like the one that is in the bike now."


Verified
5/5

2015-03-30

"The service was great. Then parts really brought out the look I'm going for on my bike. Thanks"


Verified
5/5

2015-03-30

"The order was shipped promptly and prices are competitive."


Verified
1/5

2015-03-30

"Battery was dead and didn't hold a charge last time I order with your company "


Rep reply posted 2015-03-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-30

"Item was received quickly and in good order."


Verified
5/5

2015-03-30

"My order was on time with no damage."


Verified
5/5

2015-03-30

"Wow, the helmet arrived the next day ,free shipping, and was better than described. J&P rocks"

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