"The order was supposed to be shipped in 1 to 2 days, but wasn't sent for a week."
"Ordered a seat. Delivered within two days. Seat was damaged during shipping. Very easy to get in touch with J&P. Seat was picked up at my house by UPS. Had a new seat in perfect condition within a week. Customer service is above and beyond most companies today."
"Awesome seller great service"
"Good Job. Fast shipment. Received as Ordered"
"Very pleased with my first order from J&P. Super shipping time!! Definitely won't be the last time I order my bike parts from them..Keep up the fantastic service!! "
"J & P Cycles is great, as always. Shipped fast, shipped free."
"fast and secure service will use again"
"The parts I ordered did not fit my bike even though they said they would by the year and Make.
However, they are taking the return and reimbursing me for the freight so I appreciate being treated fair.
I will remain a loyal customer."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"My purchase was shipped and arrived promptly. "
"Best price, fast shipping, will shop with J&P again."
"Service is always fast. Products are always as described and good quality. "
"I ordered.then ck on item.told it may done away with 6th day.7th day called to change to in stock item was told mine had already for shipping.its still in route "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Product as described with super fast shipping."
"Got the delivery address wrong, I had to call customer service twice once for the address and once because my email said part of my order shipped and my account said it all shipped with only tracking for one and not the other. I also specified that all was to ship together but were shipped days apart and delivered days apart."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Fast and accurate shipper!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”