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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-03-27

"Very satisfied, quick delivery,would highly recommend your company to friends."


Verified
5/5

2015-03-27

"always good quality and rapid delivery
keep up good work . will shop with you again tks
"


Verified
5/5

2015-03-27

"YAYYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYAYA"


Verified
5/5

2015-03-27

"First time ordering from J&P and I was very pleased. Got what I ordered and got it fast. I will be ordering more products in the future."


Verified
2/5

2015-03-27

"Part didn't fit my bike, mirrors for 06 victory . Didn't even come close"


Rep reply posted 2015-03-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-27

"Delivered on time, product was exactly as described"


Verified
5/5

2015-03-27

"very satisfied they said 3 to 5 days and got it in 4 and it was a perfect fit for my bike will order from them all the time now. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-27

"very quick dependable service, and they are a great source for advice."


Verified
5/5

2015-03-27

"got what I wanted and on time,

thank you
"


Verified
5/5

2015-03-27

"Quick delivery. Now, if I was talking to my girlfriend this rating wouldn't be good but, in this case, it is! "


Verified
5/5

2015-03-27

"Fast shipping and great products!!"


Verified
1/5

2015-03-27

"When I complained that I had not gotten free shipping or 10 percent off as their e mail ads had promised me. They simply sent back an e mail telling me that I was no longer on their e mail list for promotions. Apparently business is so good they don't need me."


Rep reply posted 2015-03-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-27

"Fast service and satisfaction with product."


Verified
5/5

2015-03-27

"Thanks for delivering once again."


Verified
5/5

2015-03-27

"Exactly what I needed and arrived before I expected "