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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-03-27

"I brought a Arlene Nest Big Sucker Air Cleaner/Filter and it was deliver on time and I am enjoying my purchase. Thank you JP Cycle."


Verified
5/5

2015-03-27

"I called about the delay in shipping. The rep was very professional in explaining the problem was getting the parts from the manufactor."


Verified
5/5

2015-03-27

"100% satisfied. Couldn't believe how fast I received my order."


Verified
4/5

2015-03-27

"shipping was a little slow"


Verified
5/5

2015-03-27

"Great service , quick shipping "


Verified
2/5

2015-03-27

"Called to check on order, was told it wasn't shipped due too 'computer problems' and an incorrect billing address. I use the same billing address everywhere, never a problem! It was shipped later that day, however."


Rep reply posted 2015-03-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-27

"The only thing I wasn't impressed with with the time it took t receive the product, a little slow !"


Verified
5/5

2015-03-27

"Needed a set of plain stock hand grips, J&P cycles had the part for the price. When you need a special part they'll have that also. Gold Club is the best when you need to order large amounts, build up points for that special item you've had your eye on and cash in."


Verified
5/5

2015-03-27

"Got helmet I ordered in quickly! And shipped even faster! Ty! I love to buy from j&p "


Verified
5/5

2015-03-27

"I placed an order, which was delivered on time and undamaged. I saved over$100.00 by ordering from JP Cycles."


Verified
5/5

2015-03-27

"Great service parts arrive on time "


Verified
5/5

2015-03-27

"Very good customer service!"


Verified
5/5

2015-03-27

"J&P is by far the best place to buy parts from. The customer service they provide is by far the best I have ever felt with!!"


Verified
5/5

2015-03-27

"I have always been very satisfied with J&P cycles orders and delivery!"


Verified
5/5

2015-03-27

"Very happy with the customer service!!"