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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-26

"I was very pleased with how easy ordering was and how fast my stuff was delivered. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-26

"Great parts availability and once again super fast free shipping."


Verified
5/5

2015-03-25

"Very fast order. I will definitely buy from again,."


Verified
5/5

2015-03-25

"Well packaged and shipped very fast.????"


Verified
1/5

2015-03-25

"I didn't receive it! Still waiting!!"


Rep reply posted 2015-03-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-25

"Always a great experience. Quality products for great prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-25

"in just tree days I got my new avon tires was very fast shipping time after I mount and balance them I will right a review so far I am very satisfied thank you"


Verified
2/5

2015-03-25

"i asked Kile [on line in your Chat] if i needed 2 timing belts for my 1988 Goldwing 1500 and he said i didn't and when i took it in to get it done i had to wait for the second belt.From Subject Received Size Categories
****@**** Chat Transcript for Session : 265920 3/11/2015 32 KB
"


Rep reply posted 2015-03-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-25

"The parts I ordered came to my house quick. Always a pleasure doing business with J&P cycles."


Verified
5/5

2015-03-25

"have had good experience with all parts. have had to do some minor adjusting on some. but still great parts."


Verified
5/5

2015-03-25

"As always part is Exact fit And very reasonable price, and looks Great !!!
Thanks Don
"


Verified
5/5

2015-03-25

"Delivery was quick and parts worked great."


Verified
5/5

2015-03-25

"Excellent service I a m go to shop there soon."


Verified
5/5

2015-03-25

"Has not been the first time nor will it be the last time I use j&p cycle. Always ship fast with what I need. "


Verified
5/5

2015-03-25

"Item as advertised. Fast shipping. Great customer service. "