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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-03-22

"Great prices and quick shipping! I've already recommended J&P!"


Verified
5/5

2015-03-22

"As always job well done by jp cycles"


Verified
5/5

2015-03-22

"Quick delivery; great price; fantastic product."


Verified
2/5

2015-03-22

"I ordered the Kuryakyn Longhorn Offset Highway pegs and they do not fit. My highway bars are 35mm which should be 1 1/4 which is what I had ordered, but they do not fit. Appreciate any assistance you can give me on this issue."


Rep reply posted 2015-03-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-22

"Easy ordering. Quick delivery."


Verified
1/5

2015-03-22

"only half of my order delivered"


Rep reply posted 2015-03-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-22

"Great products. I liked the service and the helpful staff."


Verified
5/5

2015-03-22

"always a pleasure to purchase from"


Verified
5/5

2015-03-22

"As always, everything I needed! Thanks!"


Verified
5/5

2015-03-22

"good expierence. delivered on time and very prompt getting my order out."


Verified
5/5

2015-03-22

"Everything was great fast shipping Very happy with brakes and horn bracket Good price to Be doing more biz with you
"


Verified
5/5

2015-03-22

"I have ordered from J&P cycles in the past and have had very good luck finding what I was looking for. They where very prompt in processing my order and getting it shipped out. I am very satisfied them ."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-03-22

"Thumbs up. Every thing fits perfect, priced well, and look awesome.

"


Verified
5/5

2015-03-22

"Best store, the catalog, the price and support."


Verified
5/5

2015-03-22

"I have used them a few times and I get what I order and it gets here when they say it will so no complaints their prices are highly competitive also"