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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
3/5

2015-03-23

"The part ordered was correct; the pricing and shipping was correct; delivery was quick - Problem came from the Harley Dealer who gave me the wrong part ID # and since they no longer deal with V-Twin the rror was theirs; part needs to be returned and start the process all over again..."


Verified
5/5

2015-03-23

"Came quicker than expected. AlwYs a nice surprise "


Verified
5/5

2015-03-23

"I always get a good quality product at a good price!"


Verified
5/5

2015-03-23

"Very good quality parts. Shipping service to Canada is excellent. I'm one very happy customer."


Verified
5/5

2015-03-23

"Quality product
Reasonable price
Quick delivery
"


Verified
5/5

2015-03-23

"Fast delivery, had my part in two days. "


Verified
2/5

2015-03-23

"My issue was when I called on my problem I was told I had to call cobra on the issue and there was nothing they can do to help me. The thing is I didn't order from cobra I ordered from jp ."


Rep reply posted 2015-03-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-23

"had all the parts in stock, they shipped them out right away....great transaction as usual."


Verified
5/5

2015-03-23

"As always, J&P deliveres. Excellent."


Verified
5/5

2015-03-23

"Fast delivery & equipment fit perfectly "


Verified
5/5

2015-03-23

"I ordered a headlight and the price was very reasonable. I was surprised how quickly I receved the headlight. I installed it and it works great. I found the shipping a bit expensive, but the overall price still came in less than half of what I would have paid for it at my local Harley dealer."


Verified
5/5

2015-03-23

"I picked J&P Cycles because your shipping location meant I would get my product faster and that matters. Thank You."


Verified
5/5

2015-03-23

"I am very pleased with everything i have ordered . It shows up on time and is always packaged so there is no damage.
I will continue to order everything i need for my bike and my riding needs in the future fro J&P
And i grew up in Iowa so its like going home
"


Verified
5/5

2015-03-23

"Parts are good quality, shipping was quick. The extra chrome on my sporty looks great."


Verified
5/5

2015-03-23

"I am very happy with my handlebar and the shipping was fast.

Thank you !!
"