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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
1/5

2015-03-21

"they shipped the wrong part"


Rep reply posted 2015-03-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-21

"Web site was easy to use and item was shipped quickly very happy with the part and over all a satisfying experience"


Verified
5/5

2015-03-21

"Great company!!!! Got my tire extremely fast!!!!"


Verified
4/5

2015-03-21

"Half my order came within days, I'm going on two weeks waiting for second half of order.
Generally I'm always pretty pleased w J&P
"


Verified
5/5

2015-03-21

"From France
Very satisfied
"


Verified
5/5

2015-03-21

"I have got a few things from this company, fast and easy ordering and returns, If needed, A +++ everytime. THANKS
"


Verified
5/5

2015-03-21

"I have always had fantastic experiences with j and p cycles. Always on time always high quality and fantastic customer service is never in doubt."


Verified
1/5

2015-03-21

"The website clearly stated that the windshield I bought would fit my motorcycle. It didn't and I got stuck paying for shipping. Total waste of time and money."


Rep reply posted 2015-03-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-21

"Very satisfied. Good product and fast delivery. Unfortunately I chose the wrong size and will have to return it.
Hopefully the return process will be as flawless as the purchase and delivery process.
I would definitely buy from them again.
"


Verified
5/5

2015-03-21

"The seat i orded was exactly what i wanted it fits perfectly and it arrived here in alberta in no time and no problem at all i will defanitly use this site again . thanks"


Verified
5/5

2015-03-21

"Good products and fast delivery time "


Verified
5/5

2015-03-21

"fast shipping- nice website- great price - will come back for more product from this company!!"


Verified
5/5

2015-03-21

"FAST,EASY ,HELPFUL !!!!! Will use again and again !!!"


Verified
5/5

2015-03-21

"Parts arrived quickly and fit perfectly!"


Verified
5/5

2015-03-21

"Part looks great and cleans up my rear fender. Quick delivery!!"