"Alwys great to deal with. I have never had any issues and will continue to use J&P cycle"
"Great stuff, affordably priced and quickly shipped."
"Ordered a fender bib for 05 FLSTCI and JP Cycles had listed two bibs available that "fit" my bike. Ordered one and it actually didn't fit. Contacted customer service and worked through the situation. However, I was told I would not have to pay the return shipping or shipping for the right product for my bike to me....I was charged shipping on correct item. Three stars,"
"Good, fast and slow. Still waiting for an older order that hasn't come yet and I've order other things that have come already"
"First Order-Small Order-Priced Right-On Time - PERFECT!!"
"order quick and easy arrived in a short time"
"The online ordering was a bit clunky, I ended up ordering over the phone, probably my bad. The order showed up rather promptly, I am satisfied."
"Received sissy bar in good condition with no problems installing it. Look great."
"Ordered on a Friday had them by the next Tuesday only took a few moments to put on and they work great. Thanks J&P"
"Good quality produut, arrived as scheduled."
"Dash is extremely cheap. Bubbles in plating, and labels are not glued very well either. "
"Still waiting for parts. Two weeks in transit on one order and not here yet. Second order still waiting for vendor supply. I have had parts from other places in US get here in 5 days. And if they say parts are available they should be shipped as soon as I order not weeks later. Never again will J&P get my $$$. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"All products received very quickly with great quality!!!"
"VEERY HAPPY WITH ORDER AND PRODUCT THANKS VERY MUCH"
"I ordered a front fender came in right away great fit so I ordered back fender never showed so I checked on it it's on back order so I called to see if they knew when they would get it no idea it would be nice if website had quantity in stock"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”