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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-20

"J P thanks for he great service and quality parts!!!!!"


Verified
5/5

2015-03-20

"Fast shipping, everything came in perfect shape!! Customer service was super helpful!!"


Verified
2/5

2015-03-20

"It is weak and I don't like it."


Rep reply posted 2015-03-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-20

"Order arrived on time and as advertised."


Verified
5/5

2015-03-20

"Very prompt delivery and great website. "


Verified
5/5

2015-03-20

"All good fast Delivery the Part was good "


Verified
1/5

2015-03-20

"I only received half my order what up with that?"


Rep reply posted 2015-03-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-20

"Always on time and great products. "


Verified
5/5

2015-03-20

"I ordered a replacement right mirrow for my 1600 roadstar. Thes people make sure that you are ordering the right part-they are very helpfull and ginuinely make sure you are getting what you want. They shipped very promptly ! got my mirrow 4 days including the day of the order! What I got was a perfect match--I am very pleased with the courtious and timely service. Would surely recommend buying from the folks. "


Verified
2/5

2015-03-20

"Gas cap is wrong size and not vented I need to send it back"


Rep reply posted 2015-03-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-20

"Great belt, this is my second one of the same style. The first one I've had for YEARS and the leather part finally ripped away so this one was to replace the original"


Verified
5/5

2015-03-20

"smooth transaction, very fast delivery, overall good experience, A++++"


Verified
5/5

2015-03-20

"Live chat, was very helpfull in making decision on purchase, thank you"


Verified
5/5

2015-03-20

"seat took longer than other items"


Verified
5/5

2015-03-20

"Great experience called customer service to change order (my mistake) order got changed no problem, got the right parts! Thanks! Tom Lavoie"