"Sent right to my house . Also like the quick service ."
"Solid pruduct. Fast shipping. I had to return. Easy return. Nothing wrong with product. My mistake. Would order again. Thank you!"
"got my order in two days."
"good company good prices super fast shipping"
"I purchased a Jenson radio with Bluetooth that was advertised to be plug and play with my motorcycle. It was not plug and play. Only the front speakers and handlebar controls were plug and play. If I had installed it, I would have lost my rear speakers and rear controls. I also would have lost my helmet communications. It is not a bad product, just not quite as advertised."
"Ordered some parts for the bike. They delivered as promised. Had an issue with hardware not in the box. Called them up, explained the issue. They were polite, apologetic for the issue, and expedited the hardware to me. Great customer service and great folks to deal with. I highly recommend."
"Still waiting on a return label, for something I need to return, should have been here a day or so ago, thx Steve Angell"
"My experience was good parts were quality had a little issue with aftermarket lighting, holes were to small and they cracked when putting stock screws back in and no directions in box to let you know to drill them out ahead of time. The lighting that I'm referring to is trim lighting on tour pack. Part #3050068"
"Great service and good products. O have had to return a couple of products, but no problems there either. I bought a lot of parts and whatnot. Love them all and all fit perfect.
Dave"
"Called customer service and they were very courteous. Package arrived two days later. "
"Quick shipping quality products and great packaging"
"Tires got here in record time, and what I ordered."
"Every time I communicated with J&P they were very friendly and helpful. My questions and requests were taken care of in a professional manner.
Top team. Top organisation"
"The tires I ordered were both delivered in 3 days! Incredible. I will definitely be doing business with them in the future."
"I ordered it, you sent it, it looks like the picture- yay!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”