"Good products, delivery could be faster on some items."
"The order was done in a very timely fashion."
"The parts ordered were needed quickly and delivery was right on time"
"Item was as described and delivery was quick, would buy from them again
"
"Fast service and shipping to your door.... A+"
"I was very satisfied with the delivery time as well as being kept up to date with when the order was approved , sent and feed back via Email"
"The clerk was very knowledgeable"
"The young lady that helped me is more than pleasent and very knowledgable was GR8 experience."
"I ordered 2 shirts and only 1 has arrived so far. No word on the 2nd shirt"
"Great products at a very fair market value. Order was shipped promptly. Will return for any future orders. "
"I am happy with the parts from J&P Cycles."
"Most of the order was as expected. However I believe from a previous order or this one, I can't remember as I'm not at home with the invoives, the throttle control instructions indicated a large yellow washer be installed. I could not find suchna washer only three brass colored washers all the same size. Thus my throttle assist does not work as it should. Can I get this washer and if so would you contact me so I can get it shipped to my current location? Contact either at ***-***-**** or ****@**** .
Thanks Vernon Trowbridge"
"The parts came in within 2 days and everything fit perfectly. Couldn't be happier. Been out riding everyday since."
"Needs more detail on parts "
"I'm super busy running my company so I had the chrome rear master cylinder installed professionally and when pressure was applied to the unit the metal fragmented. In an effort to save time I had the dealer order a replacement from another supplier. Very disappointing. I have ordered a lot from J&P and this has been the exception the the product I normally get. I hope something can be done."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”