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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-15

"Great product. Very happy."


Verified
5/5

2015-03-15

"Great service and website and I am a very satisfied"


Verified
5/5

2015-03-15

"Thanks for the fast service "


Verified
5/5

2015-03-14

"the tombstone tail light turn signal combo and the smooth fender struts for my 04 springer soft tail are top quality and beautiful."


Verified
5/5

2015-03-14

"I bought Vance n Hines big shot,vo2 air breather kit & fuel management system for 08 road king and they got here fast and my bike sounds awesome. I luv the sound o my bike...."


Verified
5/5

2015-03-14

"Everything was in stock as usual and I received my order right on time. Keep up the good work J & P !"


Verified
5/5

2015-03-14

"order was fine just as it was supposed to be."


Verified
5/5

2015-03-14

"Quik, simple and reliable!!!"


Verified
5/5

2015-03-14

"Shocks worked perfectly better than I expected "


Verified
5/5

2015-03-14

"My order always arrives faster than I expected, and everything is always accurate. When I had to talk to someone in customer service, they helped me out quickly, knew what they were talking about, and spoke with an American accent. That's why I love shopping with J&P Cycles."


Verified
4/5

2015-03-14

"why get a survey about if I am happy with my purchase days before I even get my items? Everything is great and that won't stop me from buying from them again."


Verified
5/5

2015-03-14

"Fast shipping, factory box - so there was no additional packaging necessary.
As for the Vance & Hines header pipes, the install was documented, not well, but manageable. If you can not install these without the instruction, do not work on a motorcycle!
They sound very well, loud, but not too loud. I use them in conjunction with V&H Hi-Output slip-ons.

Two things are HIGHLY recommended:
1. Buy and use the recommended (flat) exhaust gaskets from Vance & Hines (or similar). They seal better then the HD gaskets.
2. USE A TUNER! The bike will not run correctly without proper adjustment. I have no decal popping, or any other ill effects.
"


Verified
2/5

2015-03-14

"Missing parts, had to pay extra for the install!!"


Rep reply posted 2015-03-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-14

"As always fast delivery, item was exactly as described and met my expectations ."


Verified
5/5

2015-03-14

"Very pleased with the leather windshield pouch. Nice quality, made in USA, and priced right!"

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