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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
1/5

2015-03-09

"Gave me the wrong part twice in a row !!!!"


Rep reply posted 2015-03-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-09

dude, where's my parts

"Frustrating to only receive only a partial order and have to wait days or weeks for the rest to arrive. WTF?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-03-09

"For the most part I'm pleased except the neck bearing kit I got is not quite right. The bearings won't go down over the neck. Not sure what to do yet."


Verified
5/5

2015-03-09

"...hello, thank you very much I as m si happy with my purchase my mirrors are head turners for sure...awesome"


Verified
5/5

2015-03-09

"It could not have been any easier to order, and it showed up in no time. I couldn't be happier!"


Verified
5/5

2015-03-09

"As in the past I am very satisfyed with JP Cycles."


Verified
5/5

2015-03-09

"Always quality with J&P ycles"


Verified
5/5

2015-03-09

"They had the one I wanted in the size I needed, and I guess the color wasn't popular, so I got it for cheaper than anywhere else (pay to look around)."


Verified
5/5

2015-03-09

"Very quick delivery on parts order,"


Verified
2/5

2015-03-09

"Came four days late after paying for next day shipping and have been waiting since the middle of February for a refund for shipping. "


Rep reply posted 2015-03-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-09

"Wonderful service and speedy delivery. I love this place"


Verified
5/5

2015-03-09

"Fair price and very fast shipping. Was not very satisfied with the quality of the Memphis Shades fairing."


Verified
5/5

2015-03-09

"I have had these slipons before and their exactly what I expected. JP did a good job of getting the package to me despite the bad weather."


Verified
5/5

2015-03-09

"Great products, prices and super fast international shipping - very happy customer :)"


Verified
5/5

2015-03-09

"I was extremely pleased with how soon I got my order. J&P cycles has a lot of great stuff. I'll b placing another order as soon as I finish writing this. Thanx J&P"