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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-08

"Items as described, shipped promptly!"


Verified
5/5

2015-03-08

"As always with J&P Cycles, the order was quick and precise. Always the fastest way to get parts."


Verified
5/5

2015-03-08

"Quick delivery and everything I ordered was on the money!"


Verified
5/5

2015-03-08

"part came fast and in good shaoe"


Verified
5/5

2015-03-08

"Thank you. You always come through with those hard to find parts."


Verified
2/5

2015-03-08

"I was disappointed with the tech help that I had hoped would be behind the sales of the parts I bought they made me feel like a complete ass for asking the questions I needed answered in order to make the parts work and the truth is I was trying to buy the things I needed from THEM."


Rep reply posted 2015-03-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-08

"Very Good and timely service."


Verified
5/5

2015-03-08

"shipping very fast , but chinese product need re work for fit"


Verified
5/5

2015-03-08

"Quick, easy , painless service highly recommended"


Verified
5/5

2015-03-08

"It came right on time and was able to use my top for a sideshow gig at the Fresno Tattoo Convention!!

Your team MADE IT POSSIBLE! THANK YOU!!!
"


Verified
1/5

2015-03-08

"Next time you're out of stock you should update your page where it says your in stock. I waited 9 days for 2 day shipping i eventually cancelled my order."


Rep reply posted 2015-03-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-08

"The items were exactly as described. I love it."


Verified
5/5

2015-03-08

"Order was just as advertised. Will definitely use again."


Verified
5/5

2015-03-08

"Very prompt service. Highly recommend."


Verified
5/5

2015-03-08

"Got product in a very good time . FITMENT WAS GOOD"