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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-09

"NO COMPLAINTS! YA'LL ROCK."


Verified
5/5

2015-03-09

"Products came On time and in excellent condition. "


Verified
5/5

2015-03-09

"I Have recently bought pipes,batwing fairing and a windshield. The Parts were delivered in a timely manner and in perfect condition. Prices are reasonable and my experience was excellent "


Verified
5/5

2015-03-09

"I love J&P cycles. Very courteous customer service. "


Verified
5/5

2015-03-09

"J&P is always reliable with an easy transaction and fast delivery."


Verified
5/5

2015-03-09

"It was ok, was unhappy with the dash housing that I got ... the hole did not line up with the trip knob , had to cut the hole back a Quarter of a inch ."


Verified
5/5

2015-03-09

"They were very quick with getting it here . Was impressed. Everthing fit like it was suppose to . I'll be ordering from here again "


Verified
5/5

2015-03-09

"Shipping was very quick and I love the product!"


Verified
5/5

2015-03-09

"JP cycles has the best quality and prices on all bike accessories and the shipping is really quick I'm not going anywhere els for any part or clothing im stuck on JP cycles ."


Verified
1/5

2015-03-09

"Gave me the wrong part twice in a row !!!!"


Rep reply posted 2015-03-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-09

dude, where's my parts

"Frustrating to only receive only a partial order and have to wait days or weeks for the rest to arrive. WTF?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-03-09

"For the most part I'm pleased except the neck bearing kit I got is not quite right. The bearings won't go down over the neck. Not sure what to do yet."


Verified
5/5

2015-03-09

"...hello, thank you very much I as m si happy with my purchase my mirrors are head turners for sure...awesome"


Verified
5/5

2015-03-09

"It could not have been any easier to order, and it showed up in no time. I couldn't be happier!"


Verified
5/5

2015-03-09

"As in the past I am very satisfyed with JP Cycles."