ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-03

"great items shipped in 5 days to Australia!!!!"


Verified
5/5

2015-03-03

"Got a good deal and it was very fast delivery very happy"


Verified
5/5

2015-03-03

"The order was shipped right away. All of the parts fit just as they should and are all priced right"


Verified
5/5

2015-03-03

"Somehow I gave them the wrong expedition on my credit card. But they contacted me the next business day and it was corrected asap. I still received my order on time. Great Job!!!! And Thank You."


Verified
5/5

2015-03-03

"item was as expected and I can't wait to ride!
"


Verified
5/5

2015-03-03

"j&p cycles.. "are awesome"shipping is always super fast, always get what i wanted. everythings packaged very good no damage, if you have a question their really helpfull ....HIGHLY RECOMMEND>>>>>>>whaler "


Verified
5/5

2015-03-03

"Great seller will buy from again."


Verified
3/5

2015-03-02

"The website said they had the unit in stock . It turns out they had to back order it from the manufacturer . That caused a longer than expected delivery time .
However, I believe this to be a fluke, as past orders have been flawless and I will continue to do business with them .
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-03-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-02

"All is fine all is good very excited to get my plate cover
................................................................................................................................................................................
..................................................................................................................................................................................................









..................................................................................
"


Verified
5/5

2015-03-02

"I have not installed my parts as of today I think I will be satisfied with the end result
"


Verified
5/5

2015-03-02

"Huge fan of JP Cycles! Fast service, great products. "


Verified
5/5

2015-03-02

"Everything arrived in a timely manner. Everything I ordered was correct and accurate in the website descriptions. Very Satisfied. I am a returning customer and will return again. Great service and products."


Verified
5/5

2015-03-02

"Timely shipping and the right part"


Verified
5/5

2015-03-02

"Product was spot on and the shipping was very quick."


Verified
1/5

2015-03-02

"They had wrong item pictured on web site and refunded me $50 less than I paid for the item. Paid $239/refunded $180...item was not installed or used at all.
Their item description on most items is horrible. I'll just start ordering from my local dealership. Done with J&P.
"


Rep reply posted 2015-03-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”