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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-04

"Shipping was quick. product was as stated and came in good shape"


Verified
5/5

2015-03-03

"Best price, great international delivery speed..."


Verified
5/5

2015-03-03

"Very helpful, quality parts."


Verified
5/5

2015-03-03

"Very pleased with order and delivery process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-03

"I've been doing business with JP cycles off and on for years and they always delivered to my expiations.. I couldn't be more happier! Thank you!"


Verified
5/5

2015-03-03

"Customer reviews are helpful, and J&P always comes through !"


Verified
5/5

2015-03-03

"Everything fit, was perfect. "


Verified
5/5

2015-03-03

"Excellent products at great prices, delivered halfway around the globe to my place in very good time. Thanks JP Cycles, I will definitely be using you as my first port of call for my cycle needs. Thanks for a great experience, and I look forward to more dealings."


Verified
5/5

2015-03-03

"Always ship fast. They make mail order & Internet shopping easy."


Verified
5/5

2015-03-03

"Fair prices, good quality products, large selection. Will be a returning buyer."


Verified
2/5

2015-03-03

"I TALKED ON CHAT AND ALSO TALKED WITH A CUSTOMER REP ABOUT PRODUCT AND BOTH SAID YES IT'S THE RIGHT PART, IT WASN'T. HAD TO ARGUE TO GET MY RETURN SHIPPING PAID FOR. FINALLY A SUPERVISOR AGREED. HAD IT NOT BEEN FOR THE RETURN REP I TALKED TO I WOULD OF JUST QUITE SHOPPING JP CYCLE. FINAL REP WAS YOUR MODEL REP!!! "


Rep reply posted 2015-03-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-03

"Made my order and about 5 days later, the package was there. Also,free shipping is always great! "


Verified
5/5

2015-03-03

"This is the second time I have purchased from JP Cycles. Very satisfied with the products I have received. Good quality and price.."


Verified
5/5

2015-03-03

"Good service and product very satisfied"


Verified
5/5

2015-03-03

"What a great experience. I installed a stage 1 to my SuperGlide Custom and got all the pieces I needed from J&P. Their website was easy to order from and shipping was very quick. I highly recommend them to anyone looking form motorcycle stuff."