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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-03-03

"product was shipped and received as promised. customer service was very helpful and courteous with the tracking."


Verified
5/5

2015-03-03

"Fast delivery, good price"


Verified
4/5

2015-03-03

"Very time consuming, not easy to place order due to parts that you have in your catalog are not offered online and are discontinued, which made it difficult to order. The catalog I just received from you which seems like it's false advertisement!"


Verified
5/5

2015-03-03

"Very satisfied also ordered stuff from a competitor at the same time and have yet to receive parts from the competitor. Fast shipping will use jpcycles.com again."


Verified
5/5

2015-03-03

"Just what I wanted. Thank you"


Verified
5/5

2015-03-03

"great items shipped in 5 days to Australia!!!!"


Verified
5/5

2015-03-03

"Got a good deal and it was very fast delivery very happy"


Verified
5/5

2015-03-03

"The order was shipped right away. All of the parts fit just as they should and are all priced right"


Verified
5/5

2015-03-03

"Somehow I gave them the wrong expedition on my credit card. But they contacted me the next business day and it was corrected asap. I still received my order on time. Great Job!!!! And Thank You."


Verified
5/5

2015-03-03

"item was as expected and I can't wait to ride!
"


Verified
5/5

2015-03-03

"j&p cycles.. "are awesome"shipping is always super fast, always get what i wanted. everythings packaged very good no damage, if you have a question their really helpfull ....HIGHLY RECOMMEND>>>>>>>whaler "


Verified
5/5

2015-03-03

"Great seller will buy from again."


Verified
3/5

2015-03-02

"The website said they had the unit in stock . It turns out they had to back order it from the manufacturer . That caused a longer than expected delivery time .
However, I believe this to be a fluke, as past orders have been flawless and I will continue to do business with them .
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Rep reply posted 2015-03-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-02

"All is fine all is good very excited to get my plate cover
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Verified
5/5

2015-03-02

"I have not installed my parts as of today I think I will be satisfied with the end result
"