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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-03-02

"Huge fan of JP Cycles! Fast service, great products. "


Verified
5/5

2015-03-02

"Everything arrived in a timely manner. Everything I ordered was correct and accurate in the website descriptions. Very Satisfied. I am a returning customer and will return again. Great service and products."


Verified
5/5

2015-03-02

"Timely shipping and the right part"


Verified
5/5

2015-03-02

"Product was spot on and the shipping was very quick."


Verified
1/5

2015-03-02

"They had wrong item pictured on web site and refunded me $50 less than I paid for the item. Paid $239/refunded $180...item was not installed or used at all.
Their item description on most items is horrible. I'll just start ordering from my local dealership. Done with J&P.
"


Rep reply posted 2015-03-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-02

"Boyfriend loved the hat and it came in a very timely manner."


Verified
5/5

2015-03-02

"Klock werks always has the best windshields. "


Verified
5/5

2015-03-02

"Ordered what I wanted. Got it in the time frame stated. Quality was as-advertised. Shipping was free. Won't know about durability for awhile (snow and cold here)."


Verified
5/5

2015-03-02

"Expedient, accurate, and reasonably priced. In other words, this is an ideal company that I WILL use again."


Verified
5/5

2015-03-02

"I'm very happy with my new helmet thank you very much
"


Verified
5/5

2015-03-02

"First my billing address was incorrect, not only did I receive an email I also received a phone call to notify me of my mistake. I was very thankful, this was a gift for my grandson's birthday and it might have been late if I didn't get the call. Also the quality of the product I received, as always is exceptional."


Verified
5/5

2015-03-02

"Extremely pleased and plan to do more business with J&P in the future! "


Verified
5/5

2015-03-02

"this was a great experience for me the product showed up on time thank you so much."


Verified
5/5

2015-03-02

"in stock fast service thank you "


Verified
5/5

2015-03-02

"Everything I ordered came in correctly and I was very satisfied with it all. Very good customer service."