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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
2/5

2015-03-03

"Dissapointed that JP Cycles doesn't accept cc from indonesia. "


Rep reply posted 2015-03-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-03

"Great all around experience."


Verified
5/5

2015-03-03

"By far my favorite online bike shop!"


Verified
5/5

2015-03-03

"My order was delivered fast and was exactly what I was expecting. J&P has always been a pleasure to deal with."


Verified
5/5

2015-03-03

"Very fast and accurate service and delivery!"


Verified
5/5

2015-03-03

"Easy to find product related to my model; prices are competitive and they keep you informed of the order status every step of the way. Can't ask for more than that!"


Verified
5/5

2015-03-03

"Great and fast service will use again. "


Verified
5/5

2015-03-03

"Just what I ordered, Great place to buy."


Verified
5/5

2015-03-03

"All good with order & shipping !..…
"


Verified
5/5

2015-03-03

"Great part. Made my bike look great. Shipped imeadiately."


Verified
5/5

2015-03-03

"product was shipped and received as promised. customer service was very helpful and courteous with the tracking."


Verified
5/5

2015-03-03

"Fast delivery, good price"


Verified
4/5

2015-03-03

"Very time consuming, not easy to place order due to parts that you have in your catalog are not offered online and are discontinued, which made it difficult to order. The catalog I just received from you which seems like it's false advertisement!"


Verified
5/5

2015-03-03

"Very satisfied also ordered stuff from a competitor at the same time and have yet to receive parts from the competitor. Fast shipping will use jpcycles.com again."


Verified
5/5

2015-03-03

"Just what I wanted. Thank you"